EngineLab Website Terms & Conditions
Effective Date: June 2026
1. Introduction
These Website Terms & Conditions govern the use of the EngineLab website ("Website").
By accessing or using this Website, you agree to these Website Terms & Conditions. Where you request a quotation, make a booking or request a service, the EngineLab Service Terms & Disclaimer will also apply.
If you do not agree with these terms, please discontinue use of the Website.
2. About EngineLab
EngineLab is a South African business providing engine cleaning, fuel system cleaning, diagnostics, ECU tuning and related engine performance and optimisation services.
Services may be provided for:
- Passenger vehicles
- Commercial vehicles
- Agricultural machinery
- Earthmoving equipment
- Generators
- Other compatible internal combustion engines
EngineLab's current contact details are available on the Website.
3. Website Information
EngineLab makes reasonable efforts to ensure that information published on the Website is accurate and current.
However, website content is provided for general information purposes and may change without notice.
Information published on the Website, including:
- Service descriptions
- Pricing
- Performance figures
- Fuel-saving examples
- Technical information
- Images
- Testimonials
- Expected results
should not be interpreted as a guarantee that any particular vehicle or engine will achieve the same result.
Actual results vary according to vehicle condition, use and other factors described in the EngineLab Service Terms & Disclaimer.
4. Quotations & Pricing
Unless expressly stated otherwise:
- Prices are quoted in South African Rand (ZAR).
- Prices displayed on the Website may change without notice.
- Website pricing does not constitute a binding quotation unless specifically confirmed by EngineLab.
- Quotations may be subject to vehicle information, inspection or diagnostic assessment.
- Additional work will not be performed for an additional charge without customer approval.
Where VAT applies, EngineLab will indicate whether quoted prices include or exclude VAT as required.
5. Enquiries & Bookings
Submitting an enquiry, quotation request or booking request through the Website does not automatically create a confirmed appointment.
A booking is confirmed once accepted or confirmed by EngineLab.
EngineLab may decline, postpone or reschedule a booking where reasonably necessary because of:
- Vehicle suitability
- Incorrect vehicle information
- Safety concerns
- Weather conditions
- Equipment failure
- Staff availability
- Circumstances outside EngineLab's reasonable control
Any applicable cancellation or call-out fee will be communicated before it becomes payable.
6. EngineLab Service Terms
All services performed by EngineLab are subject to the EngineLab Service Terms & Disclaimer.
Those terms contain important information regarding:
- Carbon and fuel system cleaning
- Diagnostics
- ECU tuning
- No guaranteed fuel savings or performance improvements
- Existing and hidden vehicle faults
- Mechanical risks associated with ECU tuning
- Manufacturer warranties and insurance
- Limitations of liability
- Customer responsibilities
Customers should review the Service Terms & Disclaimer before requesting or authorising work.
7. Electronic Communications
You agree that communications between you and EngineLab may take place electronically, including through:
- Website forms
- SMS or similar electronic messaging services
Electronic communications and records may be used where permitted by applicable South African law.
You are responsible for ensuring that the contact information supplied to EngineLab is accurate.
8. Intellectual Property
Unless otherwise stated, all content on the Website is owned by or licensed to EngineLab.
This includes:
- EngineLab branding and logos
- Text
- Photographs
- Graphics
- Videos
- Technical content
- Documents
- Website design and content
- Tuning and calibration-related information
Website content may not be copied, reproduced, distributed, modified or commercially exploited without permission, except where permitted by law.
9. Acceptable Use
You may not use the Website:
- For unlawful or fraudulent purposes
- To interfere with the Website's operation or security
- To attempt unauthorised access to systems or data
- To introduce malicious software
- To copy or extract Website content for unauthorised commercial purposes
- In any manner that infringes the rights of EngineLab or another person
EngineLab may restrict access where misuse is reasonably suspected.
10. Third-Party Links & Services
The Website may contain links to third-party websites or services.
These are provided for convenience only.
EngineLab does not control third-party websites and is not responsible for their content, availability, security or privacy practices.
11. Website Availability
EngineLab does not guarantee that the Website will always be available, uninterrupted or error-free.
The Website may occasionally be unavailable because of maintenance, technical problems or circumstances beyond our control.
12. Limitation of Website Liability
To the fullest extent permitted by South African law, EngineLab will not be liable for indirect, incidental, consequential or financial loss arising solely from:
- Use or inability to use the Website
- Temporary Website unavailability
- Technical errors
- Reliance on general Website information
- Third-party websites linked from the Website
Nothing in these terms excludes or limits any consumer right or liability that cannot lawfully be excluded or limited.
13. Privacy
Personal information collected through the Website will be processed in accordance with the EngineLab Privacy Policy and applicable South African data protection legislation, including the Protection of Personal Information Act, 2013 (POPIA).
14. Changes to These Terms
EngineLab may update these Website Terms & Conditions from time to time.
The latest version will be published on the Website together with its effective date.
Your continued use of the Website after changes are published will be subject to the updated Website Terms & Conditions.
15. Governing Law
These Website Terms & Conditions are governed by the laws of the Republic of South Africa.
Any dispute relating to the Website will be dealt with in accordance with applicable South African law.
16. Contact
Questions regarding these Website Terms & Conditions may be directed to EngineLab using the contact details published on the Website.
Contact EngineLab directly through WhatsApp.